Macro Sensors warrants that units shipped will be free from defects in material and workmanship for a period of twelve (12) months from date of shipment. In the event that warranty service is required, Macro Sensors will, at its discretion, either repair or replace unit(s) or product(s) found to be defective, provided that they are returned prepaid to Macro Sensors.

Warranty provisions cover only defects in material and workmanship provided by Macro Sensors. This warranty does not cover damage due to misuse, misapplication, abuse, accident or non-Macro Sensors alteration, modification, upgrade or improper return shipping, packaging or shipping damage.

Warranty service may be obtained by contacting Macro Sensors and providing unit type or part number, serial number or date code and description of the problem being experienced. In the event that the unit(s) or product(s) must be returned for evaluation and/or repair or replacement. Macro Sensors will provide an Return Material Authorization (RMA) number along with return address and instructions on how to return.

In the event that the unit(s) or product(s) are returned and are determined to have no defect, or or if any misuse, misapplication, abuse, accident, non-Macro Sensors alteration, modification, upgrade or improper return shipping, packaging or shipping damage have taken place, Macro Sensors reserves the right to apply an Evaluation Charge per unit which will be billed to the customer.

Note: Macro Sensors will not, under any circumstances, accept any returned goods or materials without an accompanying Return Material Authorization (RMA) number.

Your only remedy under this warranty is repair or replacement of unit(s) or product(s) as described above. Macro Sensors will not be liable for any incidental or consequential damages resulting from use or inability to use unit(s) or product(s) supplied. Macro Sensors expressly disclaims any implied warranty of fitness for a particular purpose, and no other warranty is specified or implied.

If you have any questions regarding warranty issues please contact us and we will be happy to assist you.